Policies & Reminders

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A £50 deposit is required for all appointments, except Botox treatments. Deposits are non-refundable but will be credited towards the total cost of your procedure.

Botox is a prescription drug, meaning the Botox purchased for your treatment can only be used on YOU!. Since it is ordered before your appointment, a 50% deposit is required when booking, with the remaining 50% due after your treatment.

A face-to-face consultation with my nurse prescriber is required before I can proceed with your treatment. 

Appointments will be booked & confirmed once the deposit has been received.

The remainder of your treatment will be payable on the day by either Card, Cash or Bank Transfer

We understand that unforeseen circumstances may arise and we are happy to reschedule. Please notify us at least 48 hours in advance. Deposits will be carried over to your rescheduled appointment.

In the event of a no show without prior notification, your deposit will be forfeited and no future bookings will be made without 50% payment of the missed appointment.

For all treatments I will send a consent form over via email, please allow time before your appointment to complete this, so I have a full medical history, list of medications and can answer any questions you may have prior to your treatment.

Children in the Clinic 

For safety reasons, children are not permitted in the clinic during appointments. As I work with needles and medical-grade equipment, a controlled environment is essential to prevent any risks or accidents, so please arrange childcare before your visit.

Plus One

Only the person receiving the treatment is permitted in the clinic. If you would like to bring a plus one, please contact me in advance to request permission.

Lateness 

A 15-minute grace period is given for late arrivals. If you arrive later than 15 minutes past your scheduled appointment time, I will need to reschedule your appointment. Please ensure you arrive on time to avoid any inconvenience.

Age

All treatments are strictly for clients aged 18 and over. Valid ID will be required to verify age before any treatment can be carried out. Please ensure you bring appropriate identification to your appointment.

Treatment Expectations 

At Dolce Glow Aesthetics I strive to provide the highest level of service and care. However, it is important to understand that the outcomes of treatments may vary from person to person due to individual factors such as skin type, health, lifestyle, and aftercare practices. While we use the latest techniques and high-quality products, the results of some treatments may require more than one session to achieve the desired effect.

I will discuss realistic expectations with you before any treatment is carried out and provide a clear understanding of what to expect, including any potential risks or side effects. It is important to follow the recommended aftercare instructions to ensure optimal results.

If you are unsure about the expected results or have any concerns about your treatment, please don’t hesitate to ask. I want to ensure you are fully informed and satisfied with your experience.

Photography and Video

From time to time, I may request to take photos or videos of your treatment for use on social media or promotional purposes. Your consent will always be obtained beforehand, and you can choose to decline if you prefer not to be featured. Any content shared will respect your privacy, and no personal information will be included without permission.

Why I take Deposits for Bookings at Dolce Glow Aesthetics

Dolce Glow Aesthetics is now open, and to ensure a smooth and reliable booking experience, a deposit is required to secure all appointments. This policy helps prevent no-shows and last-minute cancellations, allowing me to give each client the time and attention they deserve. Thank you for your understanding and support!

✔ ️Prevents No-Shows & Last-Minute Cancellations – Missed appointments mean lost time that could have been offered to another client. Deposits help ensure commitment.

✔️ Secures Your Appointment – Your deposit guarantees your spot, so you know your treatment is locked in.

✔️ Covers Preparation Costs – Each treatment requires planning, high-quality products, and time set aside specifically for you.

✔️ Respects My Time & Other Clients – As I start this journey, managing my schedule efficiently is key to providing the best service possible. Deposits help keep things fair and organised .